Tuesday, May 04, 2010

You may say it, but do you mean it?

You can normally spot a phony fairy easily; we (Mr. Makarma) certainly can. You know, that person/place/thing that really isn't what it portrays itself to be

There's an international sandwich chain which we won't directly refer to, but we will tell you their name rhymes with "Bubway". Now, whenever we visit the local Bubway, we (and everyone else) gets greeted with a very muted, solemn chorus of "welcometobubway". We have a feeling they really don't mean it, but they say it 'cause the dang boss says they HAVE to say it. They never remember our preferences from last time, because they weren't working there last time, and likely won't be working there NEXT time. Although we like their product, the overall feeling we're left with is blah.

We contrast the above experience with those of our occasional visits to the sushi kingdom. We always get a warm greeting there from both samurai sushi man and favorite waitperson/goddess. If manager dude sees us, he'll always go out of his way to say hello. Nobody waits for us to actually place an order there, because they already know what we like. No matter how long we're there, everyone always acts like we're leaving much too soon. We go home feeling terrific, and we can't wait until we have the opportunity to return.

What's your daily experience? We'll guess you deal with both Bubways and sushi kingdoms on a regular basis, and that you wish everything (and everyone) would be a sushi kingdom. Well (and here's where we seamlessly segue into the world of travel), we recently returned from yet another spectacular, spectacular cruise. We'll tell you about it next time, and note in-particular how it was just like a seven-night nonstop sushi kingdom.


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